Shipping Policy

Effective Date: September 6, 2026

Thank you for shopping with Beyonce Shop. This Shipping Policy explains how we process, ship, and deliver orders placed through shopbeyonce.store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or public holidays.

During busy periods, holidays, sales, or promotional events, processing may take longer than usual. We appreciate your patience in such circumstances.

2. Shipping Times

Estimated delivery times depend on your shipping destination and the shipping method selected at checkout.

Typical delivery times may be:

• Domestic orders: 3–7 business days
• International orders: 7–21 business days

Delivery estimates are not guaranteed and may be affected by customs, weather, carrier delays, public holidays, or other circumstances outside our control.

3. Shipping Charges

Shipping costs are calculated based on factors such as the delivery destination, order size, weight, and shipping method.

The applicable shipping charge will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping discounts.

4. Order Tracking

Where available, customers will receive a shipping confirmation email containing tracking information once their order has been dispatched.

Tracking information may take some time to become active after the package has been handed to the shipping carrier.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you provide an incorrect or incomplete address and the package cannot be delivered, please contact us at info@shopbeyonce.store as soon as possible.

If an order is returned to us because of an incorrect address, refusal of delivery, or failure to collect the package, additional shipping charges may apply if you request that the order be shipped again.

6. Delayed or Lost Packages

Once an order has been handed to the shipping carrier, delivery may be affected by circumstances outside our control.

If your package appears to be delayed, please first check the tracking information provided by the carrier.

If your package is significantly delayed or appears to be lost, contact us at info@shopbeyonce.store with your order number so we can assist you.

7. Damaged Packages

If your order arrives damaged, please contact us as soon as possible at info@shopbeyonce.store.

Please provide:

• Your order number.
• A description of the damage.
• Photographs of the package and damaged product.

We will review the issue and, where appropriate, arrange a replacement, refund, or other suitable resolution in accordance with our Return & Refund Policy.

8. International Orders and Customs

For international orders, customs duties, import taxes, brokerage fees, or other charges may apply depending on the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs processing may also cause delivery delays that are outside our control.

Customers are responsible for ensuring that products ordered can legally be imported into their destination country.

9. Delivery Address Changes

If you need to change your delivery address after placing an order, please contact us as soon as possible at info@shopbeyonce.store.

We cannot guarantee that an address can be changed after an order has been processed or shipped.

10. Delivery Attempts

The shipping carrier may make one or more delivery attempts depending on its policies.

If you are unavailable to receive your order, you may need to arrange another delivery attempt or collect the package from the carrier.

Beyonce Shop is not responsible for packages that cannot be delivered because the customer was unavailable or failed to follow the carrier's delivery instructions.

11. Shipping Restrictions

Some products or destinations may be unavailable for shipping due to legal, carrier, customs, or logistical restrictions.

If we are unable to ship an order to your selected destination, we will contact you and, where applicable, provide an appropriate refund.

12. Contact Us

If you have questions about shipping or your order, please contact us:

Beyonce Shop
Website: shopbeyonce.store
Email: info@shopbeyonce.store